Privacy policy

This Privacy Policy explains how Friday Matrimony (“Friday Matrimony”, “we”, “us”) collects, uses, shares and protects personal data when you use our website and app at https://visagan.in/ (the “Service”). We follow the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and its rules. By creating a profile you give us your consent to process your data as described here.

1. Data we collect

Data you give us

• Account details: name, gender, date of birth, mobile number, email address and password (stored only as a secure hash). If you continue with Google, we receive your name, email address and Google account ID.
• Profile details: marital status, children (optional, for Second Life profiles), religion, mother tongue, community (optional), horoscope details (birth star, rasi, padham, birth time and place, dosham), height, education, occupation, income range, city, family background, lifestyle, a short description and partner preferences.
• Photos you upload. We re-save every photo to remove hidden location (EXIF/GPS) data.
• Verification: the type of government ID and its last 4 characters. You upload a masked document (for Aadhaar, only the last 4 digits visible). We never ask for or store a full Aadhaar number or biometrics, and the document is deleted once our team has reviewed it.
• Messages and requests: chat messages with your connections, reports you file, and call-back or help requests (name, phone number, city and message).

Data created when you use the Service

• Interests, shortlists, blocks, profile views and match history.
• An activity log of actions such as logins, profile edits and payments, with the time, device type (for example Android or desktop) and a one-way hash of your IP address. We do not store your raw IP address in this log.
• Payment records: plan, amount, date and the Razorpay order and payment IDs. Card, UPI and bank details are handled by Razorpay; we never see or store them.
• Push-notification tokens if you turn on notifications.

2. Why we use your data

• To create your profile, show it to suitable members and suggest daily matches.
• To calculate 10-Porutham compatibility from the horoscope details you add.
• To review profiles and photos before they go live, verify IDs, and investigate reports, fraud and misuse.
• To process payments and activate plans.
• To send service messages: login codes, new interests, acceptances, approvals and payment receipts. You can turn off email and push notifications in Settings.
• To answer help requests and call-back requests.
• To keep the Service secure and to meet legal obligations, including requests from law-enforcement agencies made under law.

We do not sell your personal data and we do not use it for third-party advertising.

3. Who can see your information

• Other members: only logged-in members can see profiles. They see your profile details and photos according to your photo privacy setting. Your full name is shown; your exact date of birth is shown only as age.
• Contact details: your phone number and email are shown only to members who have an active paid plan and have verified their own ID. Each paid plan has a daily limit on how many numbers can be opened, you are notified when someone opens yours, and everyone else sees a masked number.
• Incognito and pause: if you turn on incognito, your visits are not shown to others; a paused profile is hidden from search.
• Our staff: trained moderators can see profile, verification and report details to review profiles and keep members safe. They read chat messages only when investigating a report.
• Service providers who work for us under contract: our web hosting provider, Google (sign-in), Razorpay (payments) and email delivery services. They may process data only to provide their service to us.
• Authorities when the law requires it, or to protect someone from serious harm.

4. Sensitive details

Religion, community, horoscope and marital history are shared by you so that families can find suitable matches. Community fields are optional. You can edit or remove these details at any time in your profile.

5. How long we keep data

• Your profile, photos and messages are kept while your account is active.
• When you delete your account, your profile, photos, interests and messages are deleted. Backups are overwritten within 30 days.
• ID documents are deleted right after review; only the ID type and last 4 characters are kept while the account is active.
• Payment records are kept for up to 8 years, as required by Indian tax and accounting laws.
• The activity log is kept for 12 months. Call-back requests are kept for up to 12 months.

6. Your rights

Under the Digital Personal Data Protection Act, 2023 you can:

• see a summary of the personal data we hold about you;
• correct or update it (most fields can be edited in your profile);
• erase it by deleting your account in Settings, or by writing to us;
• withdraw consent at any time (this will close your account, as the Service cannot work without it);
• nominate another person to exercise these rights if you die or become unable to; and
• raise a grievance with our Grievance Officer and, if unresolved, with the Data Protection Board of India.

Write to visagandigitaledge@gmail.com from your registered email address. We reply within 30 days.

7. Age

The Service is only for adults who meet the legal marriage age in India: 21 years for men and 18 years for women. We do not knowingly collect data from children. If you believe a profile belongs to a minor, please report it.

8. Security

We use HTTPS encryption, hashed passwords, private storage for ID documents, limited staff access and activity logging. No online service can be fully secure, so please use a strong password and never share login codes.

9. Cookies

We use essential cookies to keep you logged in and to protect forms from misuse. Your browser may also store app files so the app opens faster and works offline. We do not use advertising cookies. If we add analytics, we will update this policy first.

10. Data outside India

Some providers, such as Google, may process data on servers outside India. We use only providers that protect data to a standard comparable to Indian law, and we will follow any restrictions notified by the Government of India.

11. Changes

We may update this policy. We will show the new date at the top and, for important changes, tell you in the app or by email.

12. Grievance Officer and contact

Grievance Officer, Friday Matrimony
Email: visagandigitaledge@gmail.com
Address: Salem, Tamil Nadu, India

We acknowledge complaints within 24 hours and aim to resolve them within 15 days.

This policy is provided for the operation of the Service and should be reviewed by a qualified lawyer before launch.